WAITERS

A cocktail bar is looking to recruit energetic waiter’ to help customers by taking their orders, delivering desired meals to tables, and preparing bills at the meal’s conclusion. The cocktail waiter’ should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. A candidate who will take food and drink orders, write them down on order slips, ensure to serve each table adequately and collect all payments.

To succeed as a cocktail waiter, you must be friendly, proactive, efficient, positive, and work well under pressure with bussers, cooks, and other staff. Cocktail waiters’ should also be passionate about the food and drinks they serve and create a fun, enjoyable experience for every customer.

Key Responsibilities for Waiters

• Greet customers and present menus to them. 
• Provide outstanding customer service.
• Make suggestions based on their preferences. 
• Take and serve food or drink orders.
• Up-sell when appropriate. 
• Appropriately arrange table settings.
• Keep tables clean and tidy at all times.
• Deliver cheques and collect cash payments. 
• Handle multiple tables and tasks at the same time.
• Taking inventory of ingredients and supplies.
• Ability to stand, walk and carry heavy trays of food and drinks.
• Cooperate and communicate with all serving and kitchen staff.
• Adhere to all relevant health department rules, regulations, and customer service guidelines.

Key Requirements for Waiters

• 1-2 years of working experience as a waiter.
• OND, HND and BSc in any field.
• An attentive and friendly attitude.
• Must be of the minimum age to serve alcohol.
• Passion for providing top-notch customer service.
• Adherence to all local, state and federal liquor laws.

Soft Skills

• Strong interpersonal skills.
• Basic math.
• Persuasive skills.
• Negotiation skills.
• Attention to detail.
• Good appearance.
• Problem-solving skills.
• Adaptability.
• Great team player.
• Ability to remain calm when dealing with unruly customers.

Technical Skills

• Communication skill.
• Customer service skills.