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    • Home
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      • Zoom Classes
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    • Home/
    • Sales/ customer service Spa Specialist

    Sales/ customer service Spa Specialist

    By leonard
    18Nov, 2021
    • Full Time
    • Victoria Island
    • Posted 1 year ago

    sales/customer service spa specialist picture

    Our client, a Victoria Island-based Spa, is hiring a sales/customer service spa specialist to manage customer queries and complaints and make in-house sales. 

    To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers. Familiarity with spa products is a plus.

    Location

    Victoria Island, Lagos

    Key Responsibilities for sales/customer service spa specialist.

    Below are the key responsibilities of a sales/customer service spa specialist.

    • Maintain a positive, compassionate and professional approach toward consumers.
    • Answer as promptly as possible to customer queries.
    • Use numerous channels to communicate with customers.
    • Recognize and address client complaints.
    • Process orders, paperwork, applications and requests.
    • Customer interactions, transactions, comments, and complaints are all recorded.
    • Communicate and coordinate with coworkers.
    • Provide comments on the customer service procedure’ efficiency.
    • Ensure that customers are satisfied and that excellent customer service.

    Key Requirements for sales/customer service spa specialist

    • Interested candidates should possess an OND, HND, or BA qualification.
    • Previous experience working in a spa (is a plus).
    • Sales experience. 

    Soft Skills for sales/customer service spa specialist

    • Good verbal communication skills.
    • Problem-solving skills.
    • Result oriented.
    • Good customer service.
    • Attention to detail.
    • Multi-tasking skills.
    • Ability to handle work with little supervision.

    Technical Skills for sales/customer service spa specialist

    • Advanced knowledge of process systems software.
    • Experience with process simulations.
    • High-level technical skills.
    • Analytical thinker.
    • Ability to lift and operate heavy equipment.
    • Advanced mechanical skills.

    Qualifications

    • A minimum of 1 to 3 years of relevant job experience is required.

    Salary

    N50,000 – N60,000 Monthly.

    To apply for this job please visit forms.gle.

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