Technical Support Representative (Remote) at Poptin
Poptin, a conversion rate optimization platform is recruiting qualified candidates to join her team. Apply for this remote tech job by reading the details below.
As a Technical Support Representative, you will be responsible for the following:
- Creating beautiful popups and overlays and using advanced triggers and targeting options to capture qualified leads and grow sales.
- Answering daily users’ questions via live chat.
- Providing timely and accurate customer service.
- Talking to customers through a series of actions to solve problems.
- Following up with clients to ensure problems are resolved.
- Assisting customers to get better results.
- Updating tutorials and guides.
- Collecting and presenting accurate user feedback to the development team.
- Influence development priorities and future roadmap.
- Prior experience as technical customer support or a similar role.
- Good knowledge of HTML and CSS
- Good knowledge of WordPress, Wix, and or Shopify
- Excellent communication skills.
- Basic knowledge of Google analytics.
- Fluent in written and spoken English
- Good time management skills.
- Attention to detail and good problem-solving skills.
Salary and Perks
- Competitive salary package
- Grow professionally and work remotely with team members all over the world.
- Performance bonuses
- Annual paid leaves
- Experience work-life balance
Apply for this Remote Tech Job
Interested and qualified candidates should click here to apply.
To apply for this job please visit bit.ly.