assist2hirelearningassist2hirelearningassist2hirelearning assist2hirelearning
  • Home
  • About
  • Courses
    • Paid & Free Courses
    • More Links
  • Blog
    • Zoom Classes
    • CV Writing
    • Interview Tips
    • Writing Effectively
    • Recruitment
    • Virtual Assistant
      • Canva
  • Job Descriptions
  • Find Jobs
  • Contact Us
  • Shop
    • Editable Email Signature Block
  • 0 items
Menu
Post a job for Free
Register/Login

Register Login

We will need...

Register Login

We will need...

Lost your password?

Reset Password

Please enter your username or email address. You will receive a link to create a new password via email.

Not registered? Sign up now!

Hit enter to search or ESC to close
    • Home
    • About
    • Courses
      • Paid & Free Courses
      • More Links
    • Blog
      • Zoom Classes
      • CV Writing
      • Interview Tips
      • Writing Effectively
      • Recruitment
      • Virtual Assistant
        • Canva
    • Job Descriptions
    • Find Jobs
    • Contact Us
    • Shop
      • Editable Email Signature Block
    • 0 items
    • Home/
    • Remote Junior customer support Representative Job

    Remote Junior customer support Representative Job

    By leonard
    21Dec, 2021
    • Remote
    • Posted 1 year ago

    Our client is looking for a junior Customer support Representative to give exceptional support to their fast-growing clients. They want to ensure that they can continue to provide high-quality service to their consumers; fast responses, a cheerful attitude, and a genuine desire to find the finest working solutions for those who choose to utilize the company’s products and services are all hallmarks of the organization.

    The company expects you, an eligible candidate to be quick on your feet, proactive, and a true team player to give top-notch support.

    Responsibilities of a Remote Junior customer support Representative 

    • Answer client questions by referring them to the website, FAQs, qualified staff, and so on.
    • Customer onboarding and account management include debit card transactions, bitcoin transfers, and other financial transactions.
    • Use a professional, respectful, and friendly tone when dealing with consumers.
    • Take responsibility for client concerns and follow up on outstanding requests.

    Requirements for a Remote Junior customer support Representative role

    • 2+ years of previous customer service experience, ideally with remote assistance, chat, and email.
    • Exceptional command of the English language plus, ideally, a second language (i.e., Portuguese, Spanish, German, or French).
    • Experience working in the fintech industry is ideal.
    • Prior experience with CRMs, Jira, Confluence, and Slack.
    • Must be available to work at least one weekend day.
    • Bitcoin knowledge is a huge plus.

    OTHER REQUIREMENTS 

    • A separate work area.
    • A stable internet connection with the highest available speed in your location.
    • Devices and other necessary equipment that meets the bare minimum of technological requirements.

    All eligible candidates should click HERE to apply

    Recommended training programmes:

    Get trained before you apply for this job. Register for the following courses to qualify for this job vacancy:

    Soft Skills Training

    Soft Skills Training – Leading through Influence – assist2hirelearning

    Business Writing

    Write Like a Pro – The Business Writing Course – assist2hirelearning

    Design like a Pro with Canva

    Learn Canva to Scale your Social Media Sales – assist2hirelearning

    Ways to answer interview questions

    Improve your Interviewing Skills – assist2hirelearning

    To apply for this job please visit boards.greenhouse.io.

    Spread the love

    Previous

    HRBP Vacancy at First Bank of Nigeria Limited
    December 21, 2021

    Next

    Personal Assistant Needed in Ikeja
    December 21, 2021

    Apply for jobs

    • Human Resource Officer

      • Awoyaya, Lagos
    • Entry Level Accountant

      • Gbagada, Lagos
    • Business Developer/Social Media Manager

      • Lekki, Lagos
    • Field Sales Agents

      • Awoyaya, Lagos
    • English Tutor in Ikoyi

      • Ikoyi, Lagos
    • Need help? Call us now: 0708 910 3389
    • assist2learning@gmail.com
    career elearning platform

    Subscribe

    Designed by Assisttohire.com
    • $
      USA dollar
    • ₦
      Naira
    WhatsApp us