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    • Home
    • About
    • Courses
      • Paid & Free Courses
      • More Links
    • Blog
      • Zoom Classes
      • CV Writing
      • Interview Tips
      • Writing Effectively
      • Recruitment
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        • Canva
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      • Editable Email Signature Block
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    • Home/
    • Customer Service/Social Media Personnel (FEMALE)

    Customer Service/Social Media Personnel (FEMALE)

    By officialsmnaija
    27Aug, 2021
    • Full Time
    • Lagos
    • Posted 1 year ago
    Global Axis Limited

    Website Global Axis Limited

    The Customer Service Executive will work to serve existing and potential customers by providing product and service information while resolving inquiries smoothly through offline & online channels

    What’s Expected

    – Place and answer calls in a timely manner while following laid down procedures, guidelines, policies
    – Resolve product or service queries by identifying customer needs, clarifying the information
    – Conduct product and service quality surveys with customers and record feedback from time to time;
    – Generate leads for the sales team by screening callers and identifying potential sales opportunities
    – Handles the social media pages of the brands
    – Provide relevant replies to followers online, and convert them to paying customers
    – Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action

    To apply for this job email your details to officialsmnaija@gmail.com

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