Front Desk Representative Needed in Lagos
Front Desk Representative needed in Lagos.
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Front Desk Representative duties include:
- Maintaining a clean and appealing front desk with all required working materials.
- Greet incoming guests.
- Answering inquiries and resolving issues.
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Job brief
- We’re seeking a personable Front Desk Representative to handle all receptionist and clerical duties at our main entrance’s front desk.
- You will welcome all visitors, and it is vital that you create a positive first impression at all times.
- The suitable applicant will have a pleasant personality while being sharp and disciplined.
- You should be able to handle enquiries and provide reliable information using a customer-centric strategy.
- The objective is to deliver exceptional customer services for our guests and visitors to feel welcome and appreciated while they are within our premises.
Key Responsibilities
- Maintain a tidy and pleasant front desk with all necessary working materials.
- Greet and welcome visitors.
- Respond to customers inquiries and complaints.
- Answer incoming calls and redirect them to appropriate officers.
- Receive and distribute letters, packages and mails.
- Emails should be checked, sorted and forwarded.
- Manage accurate records by keeping track of office supplies and placements.
- Keep track of the office expenses and charges.
- Carry out assigned extra responsibilities by management.
Key Requirements
- The candidate should have a proven experience working as a front desk representative or a relevant position.
Soft Skills
- Strong interpersonal communication skills.
- Problem-solving skills.
- Multi-tasking skills.
- Customer service orientation
Technical Skills
- Candidates should have the ability to use office machines such as a printer, fax and scanner.
- Proficient with the use of Microsoft Office tools.
- Basic knowledge of bookkeeping.
- Excellent writing skills.
Qualifications
- The candidate should possess a minimum of SSCE certificates.
Salary
N25,000 monthly.
Application Deadline
Not specified
Interested and qualified candidates should send their CV to verifiedrecruit@gmail.com using the job role as the email’s subject.
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To apply for this job email your details to verifiedrecruit@gmail.com