RESPONSIBILITIES:

In the inbox, process and manage email support.
In our Online Facebook Community, we provide support and communicate with clients.
Optimize support toolings, such as Hubspot, Kajabi, and Facebook.
Create new processes and methods for demonstrating high-level support.
Work closely with Customer Success to complete customer follow-ups.
Process and support for webinar follow-up.
Effortlessly editing copy with a sharp eye for detail.

What exactly are we searching for?

Ability to pivot and alter fast in reaction to change in the ever-changing world of business.
Process-oriented.
You must be a people person. Someone who understands the importance of making others feel special, going above and beyond for clients.
Must be able to work with a wide range of software technologies. Front, G-Suite, Bamboo, Typeform, Voxer, HelloSign, Asana, Zoom, Hubspot, and other technologies are among the tools we utilize.
It is necessary to be astute and resourceful. Someone who can think outside of the box to solve a problem.
Must be willing to adopt an entrepreneurial mindset.
Experience working in a fast-paced workplace is required.

Outstanding experience working within a Customer Support team is a massive bonus for this post.
Working with or building online communities is a plus.
Your favorite social media platform is Facebook.
Multitasking abilities are magical.
Excellent time management and organization skills.
A strong desire to assist people in transforming their businesses and lives!

Click the Here to apply.

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