The demand for Virtual Assistant is growing daily- thanks to technology advancement and the coronavirus pandemic, some organisations have adopted the work from home style.
Virtual Assistant tasks range from working as a personal assistant to working as a social media marketer for busy entrepreneurs in different industries.
If you’re looking to make the leap from your present position to a virtual assistant and enjoy the work from home privileges, it is essential to have a solid foundation of some skill set.
Incidentally, you will need to highlight specific abilities and specialisations on your resume to help convince hiring managers that you’re a good fit for their team.
Here are the top skills to add to your Virtual Assistant CV:
Online Tools Efficiency
Regardless of the job you’re applying for, an ideal virtual assistant resume must show efficiency in online tools.
Organisations are looking to hire virtual assistants who already have a solid understanding of online tools, so they don’t have to waste time and resources training the VAs.
Microsoft Office, Google Workspace, communication apps, project management software and many more are the tools you will use daily as a remote worker.
It is not enough to know how to use these fundamental tools, you must highlight your proficiency and experience on your resume.
Exceptional Time Management
To be referred to as an efficient Virtual Assistant, you need to have solid time management skills.
Besides, you need to possess the ability to set and meet deadlines for tasks and deliverables, separate work time from personal time, and prioritise tasks based on urgency and importance.
Furthermore, your potential employers will like you to know how to juggle various responsibilities without dropping the ball on any of them.
It’s okay to highlight this skill on your resume, but you must discuss your work accomplishments in time management during an interview.
Expertise in Different Communication Tools
At work, Virtual Assistants will use a variety of platforms to engage clients and customers.
Whether reporting through video conference, cold-calling via VoIP, responding to an Instagram message, or conversing via WhatsApp, VAs must be transparent and clear with their communication.
Excellent written and spoken communication skills are vital to delivering an error-free and friendly message, especially when it’s without nonverbal cues.
Businesses are subject to change. A business strategy that works well today may be less effective years later.
Also, employees must constantly change and upskill to remain relevant and competitive.
Having adaptability skills means you are open and willing to learn new things, take on new challenges and adjust to suit transitions in the workplace.
If you know that learning the newest graphic design software will get you that digital marketing job, then master it and add it to the educational section of your CV.
Your ability to adapt to changing environments and work processes will make you a competitive and sought-after VA.
Virtual Assistants are expected to be independent and self-reliant in getting jobs done.
Sometimes, there are pre-arranged working conditions, but VAs are still left to their own devices most times.
When hiring managers go through your resume, they look for evidence that shows you’re organised and that you can perform your tasks without constant supervision.
To show your organisational expertise, you can start by creating a resume that highlights your organisational skills and make sure it answers the following:
- How do you accomplish your day-to-day tasks?
- How do you structure your workflow for efficiency?
- What organisational methods can you bring to the table?
If your resume provides answers to the question above, be assured you’ll get called up for an interview.
Being customer-focused goes beyond merely providing customer service.
It’s about inclining to put your organisation’s best interests at heart and be willing to go the extra mile to help customers with little or no supervision.
So, when creating a resume for a virtual assistant role, it is crucial to highlight your customer-centric skills and how it can benefit the organisation.
Organisations hire virtual assistants for different reasons. For example, a company may shop for short-term VAs when preparing to launch a new product or embark on a new project.
Either VAs are hired in the short or long term; they must be ready to put on many hats (responsibilities) at a time and help businesses grow their revenues.
For example, a social media VA may need to promote the company’s product aggressively on social media during down times.
In addition, a content writer may be required to take on graphic design tasks if the company is yet to hire one.
As a VA, you must have the patience and versatility to go beyond your regular routine when the situation calls for it.
Flexibility and initiative are strong indicators of leadership potential. Your ability to effectively highlight these qualities on your resume can land you a virtual assistant job.
Would you like to get trained and become a superstar VA? Sign up for our Virtual Customer Service Course now!